Reviews

MST Plumbing & Heating Reviews

Rated 4.9 from 37 Google reviews. Across them, customers keep coming back to the same things: the team turns up when they say they will, explains the work clearly, leaves the house clean and sticks to the price they quoted.

What our customers say

“MST team, change my boiler in Notting Hill gate, really great service and very professional.Highly recommended”
Amicel Amicel CardonaNew boiler
“Very pleased with the service from MST Plumbing & Heating. They were punctual, professional and completed the work efficiently. Everything was explained clearly, and the job was finished to a high standard. I would definitely recommend them.”
Wayne Butler
Left a 5-star rating.
Juan Escobar
“Prompt and friendly service to replace my broken tap”
Reetu KabraTap replacement
“Andres and his colleague did a really great job when fitting our new boiler. Would definitely recommend MST Plumbing !”
mike luntNew boiler
“These guys are great! They provided a very professional, efficient and friendly service”
Henry Mulhall
“Andres and Juan were brilliant from start to finish. Helpful, clean, tidy, professional. I was worried that all 5* reviews was too good to be true but I can understand why now. We did a power flush of our system and everything was explained, done on time and the house is so much warmer now. We couldn’t be happier - good price too. Thanks again!”
Matt RichardsPower flush
“Very responsive, not too expensive, found and resolved all the issues causing a blockage and changed the piping to prevent it happening in future. Highly recommend”
Ed HillBlockage repair
“Easy five stars. Great service and quality work. Came round at short notice to help, and really friendly team I'd highly recommend. Fitted new boiler and installed sink during kitchen refit, including replacing very old fixtures and fittings.”
Harry DavenportNew boiler and kitchen sink
“MST has just installed a new boiler. They were very friendly. Their work was meticulous. They went out of their way to avoid causing any inconvenience or dirt,. They removed the old boiler and afterwards explained and demonstrated the controls to us patiently and in simple language. My wife and I were impressed. We had a very good experience.”
Peter BarberNew boiler
“Andres did a great job fixing a leak under the sink and helped put with washing machine problems.”
Mark A-FLeak repair
“Great company, I called MST Plumbing & Heathing Ltd a couple of weeks ago and the engineer Andres came and inspected my boiler and gave me a diagnosis and soon followed up me with a quote.Yesterday 29/05/2024 he came back and fixed the issues on my combiBoiler and installed 4 brand new radiators throughout the house.All done in less than a day.Thank you Andres for all your hard work.”
Andre RuschelBoiler repair and radiators
“Andres has been a star, helping me at short notice and responding very quickly. Top work.”
Steve Hall
“Really good experience. I found Andres and his team on the Vaillant website. I sourced several quotes and in the end I went with MST Plumbing and Heating because they were one of the most competitive quotes I received, and Andres himself went to the property to look and give me a quote. Other plumbers gave me remote quotes without even bothering to visit the property or were unreasonably (in my opinion) expensive.The job I contracted Andres to do was to replace an old boiler, plus install a towel radiator and a wireless heating control as well as a power flush. He did everything within a day. This was without meeting me (I am renovating a property but I don’t live there so he had only met my builders). I was extremely pleased with the quality of his work so much so I recommended him and his team to my parents who also were having boiler issues 3-4 weeks later (again at this point I still had not met Andres)I would thoroughly recommend Andres and his team for any gas/plumbing work. If you want someone who is personable, reliable and good at what they do then MST is a great shout.I finally did have the pleasure of meeting Andres and his team when I was ready to have my wireless heating control installed and all the above stands true. Very nice gentleman, very professional, very happy customer.Thank you from Frank A.”
Frank AcquaahNew boiler and power flush
“Andres and his team are great! I’ve been using their services for years at this point and they never disappoint. They’ve helped me with leaks, boiler issues, electrical heating units, you name it. Service is fast, professional and always well done.”
Jorge AzevedoLeaks and boiler repairs
“I heartily recommend Andres and his team. After being let down by a previous plumber, I was thrilled when they correctly diagnosed and solved my water pump problem. Always on time, always friendly and highly skilled. I will definitely use them again.”
Mel ByronWater pump repair
“Andreas, Michael and Aaron are the type of workmen you want in your home, really feel like your in safe hands, did a brilliant job! Very knowledgeable, friendly and great bunch of guys. Highly recommend them!”
David Green
Left a 5-star rating.
Sophie Russell
“Brilliant team. Quick to find and fix our boiler problem. In the end there was more work needed than they expected (reorganising the pipes, including rectifying long-running problems) but they stuck to the agreed fee. Very impressive and highly recommended”
Jeremy NyeBoiler repair
“Recently used MST Plumbing & Heating for the installation of a new boiler. I was really impressed with Andres and his team throughout the process - quick to provide guidance on the choosing a boiler and sending over a quote. On installation day, they arrived on time, did a great job with the installing the boiler and cleaned up everything afterwards. Will definitely be using them in the future and would recommend their services.”
Hannah VaughanNew boiler
“Great team of highly professional and knowledgable heating engineers. Service was friendly, efficient and flexible. Highly recommend. Andrea is very professional, he does not stop until problem is solved no matter what time. No hidden costs. Michael was very efficient. They are both amazing and greatest of all is that they are a phone call away. And that’s very important in Central London.”
verda donay
“First time Ive used MST Plumbing and I was impressed. Quoted a fair price and the team arrived on time. Did a quality job and even cleaned up after them. Will definitely use them again. Mr Rahman”
Reza Rahman
“The guys were amazing. Fast to respond, super helpful, fixed the issues right away and all for a moderate price. I can't recommend them highly enough, they're a great choice. If you're looking for a plumber look no further.”
Justus Kampert
“Andrés and his team did an excellent job of installing an entirely new bathroom for us. Building work, electrics, tiling, flooring, plumbing and redecoration all completed to a high standard. MST had already installed our new boiler so we had confidence they'd do a really professional job. Couldn't be more pleased.”
Yvonne TaylorNew bathroom
“Installed new central heating and removed old hot water system and cold water tankGreat job all round - highly recommended”
Michael PittCentral heating
“I wholeheartedly recommend MST! After 3 weeks waiting list but getting let down at the very last minute by another plumber firm; I contacted Andres at MST which was the best decision ever! They were able to investigate the leak on the same day and carry out the repair swiftly. They are a friendly and professional team and able to do the tiling (not many plumbers I contacted were able to re-tile the bathroom). They were skilful and careful with the tiles, and able to save and reuse them so no extra cost for materials which was a huge saving! I will definitely use them again!”
STAR YIXUAN HULeak repair and tiling
“They are amazing, reliable and knowledgeable! I have been using them for years”
Tabassum Awan
“We had general plumbing work done and our boiler fully replaced. Would highly recommend! They quoted fairly, were reliable, friendly, and the work was top quality. Will definitely use again!”
Rachel HNew boiler and plumbing
“Andreas and his team came over very quickly when I had a boiler issue and fixed the problem efficiently. They also installed a new thermostat within the hour. Lovely guys - would recommend”
Leila HannahBoiler repair and thermostat
“Installed two bathrooms for me and has done all my maintenance since. Friendly, happy to be called out for investigative work, good value.”
Matt HaikinBathrooms and maintenance
“I couldn’t recommend anyone else after using MST. They were great and very reliable. Couldn’t ask for a better plumber. I even recommended them for another three people whom are very satisfied with the job.”
Fabiane Klering
“Andreas and his team replaced our boiler quickly and efficiently. Lovely guys, would definitely recommend. Thank you!”
Louisa TerryNew boiler
“The MST team, led by Andres, came over this morning to check a boiler issue. After identifying a dangerous co2 leak they managed to fit a new boiler today to ensure that I wasn’t left without heating and hot water overnight. I couldn’t fault them - they worked tirelessly until very late, expertly fitted the boiler, bled and checked the radiators were hot and cleaned the kitchen before leaving. They’re really lovely guys and I’ll definitely be calling them for my annual boiler check up!”
Sarah NetherwayBoiler replacement
“Did exactly what I needed and very neat pipework. Smashed it. Would highly recommend”
Sam LepardPipework
“Great guys, very professional, overall excellent service! Would definitely recommend”
Hugh Schulte
“Andres does a neat job and clean while working. The price was more then reasonable and I will be using again!Thank you”
Orlando Lewis
“I recently used these guys after a recommendation. I am very satisfied with the service. Andreas is an honest, trustworthy and punctual guy. He did the job to my satisfaction. My old boiler packed up and Andreas installed a new boiler for me. The job was tidy and done exactly how I asked him. Whole job done in one day with reasonable price. He was much competitive as compared to other people. I highly recommend him as he will not disappoint you.”
Fahad IqbalNew boiler

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